Excellent product; excellent customer service. The custom futon is exactly the right size and the cover fits perfectly and seems sturdy. Prompt delivery. Andy was easy to work with and gave great service. – Testimonials: Marci Mendel White, May 2017
I was very quickly provided a quote that I was especially pleased with. The futon was extremely well packaged and delivered without harm. I couldn’t be more pleased with how this entire purchase took place. From beginning to end, I perceived genuine value. – Testimonials: Timothy Malone, June 2013
Dear Custom Futons,
We just wanted to write and THANK YOU for the superior customer service we received on our recent order!
We’d been looking for a mattress to fit a custom bunk bed built by my husband’s grandfather decades ago. Our 5 year old was the proud recipient of the heirloom bed frame, but he’d been sleeping on piles of blankets and porch cushions for weeks because we couldn’t find a mattress to fit the frame. Luckily we found your site and requested a quote.
We were truly impressed with the simplicity of the online quote form, your timely response, and the fact that we had our custom mattress on our porch in under a week. Custom Futons provided a simple solution to a seemingly complicated problem, and we didn’t even have to leave the house.
The mattress fits perfectly and my husband and I are slightly jealous of the quality! We feel certain that this mattress will last our son until he outgrows it. What a special gift – to be able to sleep on the bed built by his great-grandfather.
Thank you so much for your superior service. We know where we’ll be going for our next mattress purchase!
Ben, Erin and Joey Landsee
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